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CARE COORDINATOR - POPULATION HEALTH CLINICAL SERVICES

Apply Email Job Current employees click here Job ID PRO0021M Date posted 11/21/2018

Job Description

POSITION: CARE COORDINATOR (RN/LPN/LCSW Preferred).

The Care Coordinator provides administrative support for the centralized care management unit. Monitors incoming requests for services, and routes appropriately based on established guidelines. 

Responsibilities include:

  • Assists with patient outreach, care coordination services, and navigation of the health care system.
  • Utilizes population management data and resources to identify at risk patients and facilitate appropriate support and resources. 
  • Provides patient outreach, implements appropriate evidence based guidelines, monitors care plan compliance and removes barriers to success. 
  • Facilitates patient engagement with their medical home, assists with access to and navigation of the health care system. 
  • Appropriately documents interventions in the patient's electronic medical record.
  • Participates in care team meetings, performance improvement and patient satisfaction initiatives. Reports issues and system barriers to efficient and effective care management. 
  • Maintains compliance with organizational polices, procedures and evidence based guidelines.

Qualifications

Education and Experience:

  • (RN/LPN/LCSW Preferred).
  • Minimum of twelve months of health care experience, preferably in an ambulatory or acute care setting. 
  • Bachelor's Degree in a health related field preferred. 
  • Special Skills:  Good customer service and communication skills required. Ability to read and interpret clinical information. Ability to effectively present information in one-on-one and small group situations to patients, families and co-workers. Experience with Word, Excel, spreadsheets and data analysis. Prior experience with electronic medical record use highly desired.

Primary Location: Morrisville, North Carolina, United States

Department: UPN1-10032-POP HEALTH CLINICAL SERVICES

Shift: Day Job

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  • Professional- Clinical, Morrisville, North Carolina, United StatesRemove