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RN- MEDICAL OFFICE- UNC INTERNAL MEDICINE & PEDIATRICS AT NORTH CHATHAM

UNC Physicians Network

Holding a patient’s hand before a procedure. Listening to their concerns with empathy. Comforting a frightened child. These are the qualities UNC Physicians Network seeks in their nurses. As one of our trusted nurses, you’ll help men and women get back on their feet while bringing them peace of mind. UNC Physicians Network nursing department is as much about kindness and caring for the whole person as it is about medical and technical knowledge.

  • Job Type: Day Shifts, Night Shifts, Per Diem
  • Job Level: Entry, Mid, Senior
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Success Profile

What do we look for in a Nurse at UNC Physicians Network? Below are candidate traits that encompass the Empathy and Expertise needed to provide the exceptional care our patients deserve.

  • Adaptable
  • Compassionate
  • Good listener
  • Patient
  • Quick-thinking
  • Relationship expertise
10
  • Communicator
  • Detail-oriented
  • Enthusiastic
  • Helpful
  • Positive
  • Responsible
  • Team player
  • Understanding

Rewards

  • Insurance (Medical, Dental, Vision)

    Vision and Dental insurance is available for employees through the North Carolina Flexible Benefits Program (NC Flex). Different families and individuals have different needs when it comes to health insurance. We offer three different levels of coverage to meet employees' personal needs.

  • Retirement Planning

    Employees can feel secure in their future with a 403b account option. A 403b account functions like a 401k, but is offered by non-profit, religious, and government organizations.

  • PTO

    We're aware of employees’ needs for time off from work, whether for planned rest and recreation, personal illness, or emergencies, and the importance of income continuation during those times.

  • Life & Disability Insurance

    Employees have a variety of options for life insurance and accidental death and disability insurance.

Responsibilities

POSITION: RN Triage Nurse- MEDICAL OFFICE


The duties and responsibilities of the medical office RN include:


Maintains compliance with organizational policies and procedures.
Demonstrates competence in patient care skills within the scope of practice for the Registered Nurse, to include patient assessment, assisting with exams and procedures, administering medications, and patient education.

Triage Nurses - manages nurse-directed patient telephone calls and from walk-in patients requesting health care services.

Evaluates and assesses patient’s health care needs based on patient’s signs and symptoms utilizing established triage protocols and guidelines.

Obtains appropriate input and direction from the provider as needed to determine best clinical course of action and recommendations for specific patient health care needs.

Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response. Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improve health care outcomes of patients/callers and their access to appropriate health care. 

Utilize standing orders, triage protocols and algorithms appropriately

Manage prescription refills per protocol

Documents in electronic health record (EHR), triage assessment, plan, implementation, and evaluation, follow-up.

Processes orders, returns patient calls, and notifies of diagnostic results as directed by the physician.
Facilitates effective patient flow and assists with prioritization of work assignments.
Assists with the maintenance of adequate levels of supplies and performs and documents medical equipment safety checks.
Adheres to the American Nurses Association Code of Ethics.
Recognizes, supports and utilizes evidence based nursing practices.
Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures.
Participates in unit based performance improvement activities.
Demonstrates good customer service skills when interacting with patients, families, and visitors. 

Exhibits effective communication and team work.

As needed, perform other nursing functions as assigned. Assist providers with special procedures as needed.

Qualifications

EDUCATION AND EXPERIENCE:

Diploma, Associate Degree (ADN) or Bachelors Degree (BSN) from an accredited school of Nursing.

Current NC RN License required

Current BCLS required

Previous experience in physician office, urgent care, or emergency department preferred.


Primary Location: Chapel Hill, North Carolina, United States

Department: UPN1-20210-UNCPN N CHATHAM PEDS/INTRN MED

Shift: Day Job

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  • Nursing, Chapel Hill, North Carolina, United StatesRemove